General Practice Manager Vacancies

Operations Manager

Location: South Devon

Closing Date: 20/10/2021

Practice: Leatside Surgery



Thank you for your interest in the position of Operations Manager at Leatside Surgery, Totnes. The role of Operations Manager is pivotal in ensuring the efficient and effective day to day running of the practice.


The coming years in general practice will provide an exciting and challenging time and we are looking for someone who can meet these challenges and take Leatside Surgery forward whilst maintaining our high clinical and administrative standards.


Please find in the link below some information about the practice, the role of Operations Manager within the practice and the type of person we are looking for. If you are a highly motivated manager, able to promote a positive and productive team spirit and with experience of staff and premises management along with providing high standards of customer service then we look forward to receiving your application and meeting you.


To apply please send your CV along with a covering letter detailing the reasons you believe you are suitable for the role either by email to Martin Randall or by post to Leatside Surgery, Babbage Road, Totnes Devon TQ9 5JA. Alternatively if you would like an informal conversation about the role please either email Martin or call the surgery on 01803 862671. The closing date for applications is Wednesday 20th October 2021.


Business Manager

Location: South Devon

Closing Date: 25/10/2021

Practice: Norton Brook Medical Centre



We are looking for an experienced and motivated manager with a professional approach to join our excellent team. The role will require sound leadership, organisational and communication skills.


 Full Time hours preferred.


Our Business Manager would oversee the running of our practice supported by our Office Manager and our Finance Manager who have both been with us for many years.


We work in modern purpose built premises. NBMC is set in the South Hams close to the coast and beautiful beaches and with good schools nearby.


We have a list size of approx 10,000 patients with 9 GP Partners, 3 PNs and a supportive team of HCA's and admin staff. 

ARRs including Paramedics, a Physio and a Pharmacist have joined our team  and we are also a training practice for registrars, F2's and medical students.


Your responsibilities would include Personnel Management/HR , Strategic planning, H&S, attending and chairing meetings, liaising with our local PCN, CQC and GDPR compliance, over -seeing complaints and supporting the Finance Manager. 


General Practice/NHS experience preferred [or a management qualification.]

Offer subject to 2 references and enhanced DBS check. 


Please submit your application and a covering letter with a CV to;

[a job description is also available via this email] 


Telephone enquiries welcome; 01548 800892 or 01548 855130


Closing Date; 25th October 2021

Beacon medical group.jpg

Director Of Operations

Location: West Devon

Closing Date: 19/10/2021

Practice: Beacon Medical Group 

Contact: :


Beacon Medical Group has an exciting opportunity, are you someone who is dynamic, energetic, and positive team member that is passionate about patient care?

Due to our current Director of Operations taking maternity leave in January 2022, we are looking to recruit a dynamic, highly motivated, hardworking individual to lead our team of loyal and dedicated staff on a minimum 12-month fixed term contract. We are a high achieving 20 Partner PMS practice with Good CQC rating. We are a 6-site practice with a list size of 42,800.

Experience in leading, managing and developing a team in a changing and challenging environment is essential. You will be responsible both for maintaining the strategic direction of the practice and for the overall day to day operation and delivery of primary care GP services.

The ideal candidate will have a sound understanding of the NHS and how it operates at practice and PCN level. They will be an influential team player with extensive experience of driving continuous improvements and high standards of care.

The successful candidate will be comfortable with transformational processes, with the agility and proactiveness to lead us through the changes outlined in the NHS Long Term Plan and GP Contract. Excellent communication and organisational skills are essential; a background in healthcare is desirable.

This post will report directly to the Partners and the Managing Partner Dr Andrew Mercer.

About the role.

The Director of Operations brings expertise in operational healthcare management, excellence in Governance and CQC standards as well as delivering measurable cost-effective results across the organisation.

Areas of focus during the period of maternity cover will include working with the managing partner, board, and other directors to deliver the practice strategic plan, provide support to the group’s governance structures, and be accountable for the delivery of the practice requirements for CQC and NHS standards.

Duties of this role include:

  • To strategically plan the delivery of patient safe clinical care provision of primary care services, in line with business needs and responsible for day-to-day organisation and management of care provision; both clinical and non-clinical. Providing clear direction and leadership to all staff. The role is responsible for development, motivation, and performance of the whole practice team, ensuring the achievement of CQC Standards.

  • Working with the Managing Partner to support the initiatives of the Practice, driving a culture of safety, clinical effectives, and continued improvement for the patient experience. The role is responsible for development, motivation, and performance of all Clinical Services staff, ensuring the achievement of regulator (CQC) standards as required

  • Lead the team to deliver care that helps improve the health of patients

  • Demonstrate commitment to improving care and the patient experience

The role will be supported by a group of well-established and experienced operational managers, Directors and Partners.

The role is a Temporary Fixed Term Contract for 12 months with a potential to be extended for up to a further 2 months. The role is 25 hours per week equivalent to Band 8a pay.

For further information and for informal conversations about the role, or to arrange an informal visit please contact Emma Jones via email: or Andy Mercer


  • 25 days’ annual leave plus bank holidays pro rata

  • NHS pension scheme

  • Health and wellbeing programme

  • Employee assistance programme: get confidential support 24/7

Please note that applications received after the closing date will not normally be considered.

To apply for the role please use the following link to NHS jobs online, CVs will not be accepted. No agencies please

If you do not hear from us with 7 days of the closing date, please assume that your application has been unsuccessful.

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Operations Manager

Location: North Devon

Closing Date: 12/11/2021

Practice: Combe Coastal Practice



Operations Manager – New role due to management restructure

Choose to become part of the Combe Coastal Practice, situated in an Area of Outstanding Natural Beauty with some of the best surfing beaches in the UK and 2 National Parks on your doorstep. It’s no wonder that Devon has come out on top of numerous quality of life surveys. If you are committed to improving health services but seeking to achieve a better work life balance then this is the place to be.

Combe Coastal Practice is the largest Practice in North Devon; it is a vibrant and innovative Practice and believes that the doctor patient relationship remains at the heart of effective care. The Practice currently has 13 Partners,   1 salaried GP and 2 Retainer’s, a large team of experienced nurses and a committed administration team.   We have one main surgery and 2 branch surgeries. We have a strong vision around developing a Health and Wellbeing philosophy and believe that embedding these approaches will enhance a longer term Vision of improving health and reducing the clinical burden.  


In 2021 post Pandemic the Practice decided to review its Strategic Direction and Planning to ensure it was well placed to meet the challenges of the next ten years. This was done through a full Practice review and development of the new strategic objectives; this included a restructuring of the Senior Management team.

The Operations Manager (OM) will form part of the new Senior Management Team (SMT) working alongside the Strategic Business Manager (SBM).

The Operations Practice Manager will take full line management responsibilities for numerous areas within the Practice and be expected to manage and resolve these issues dynamically and proactively.


This role will be overseeing and managing all of the operational responsibilities within the Practice to ensure that we maintain our strong operational foundations and values. This will enable the SBM to focus on the Strategic priorities of the practice alongside wider Primary Care Network/North Devon Collaborative Board work, which is crucial in developing and influencing new opportunities, especially with the implementation of Integrated Care Structures (ICS) structures in 2022.


  • List size currently 18,500 patients

  • Personalised patient  lists 

  • 13 GP Partners, 1 Salaried GP, large and supportive nursing, administrative and management team

  • High QOF achiever 99.9% (March 2020)

  • Full CQC inspection September 2017 – rated as ‘Good’. Reviewed December 2019

  • Wide range of additional and enhanced services

  • Well established teaching and training practice 

  • SystmOne clinical system

  • 2 x Dedicated Nurse Practitioner support the Urgent Care Services

  • Modern purpose built surgery premises + 2 branch surgeries

  • In house Social Prescriber, IAPT , midwives and District Nursing Team

  • Affiliated Parkrun Practice and active community participants 


We have a well-established Primary Care Network which has worked together for the last 4 years, the majority of our structures are in place and we are enthusiastically developing the multidisciplinary integrated teams’ in order to deliver the aspirations of the NHS Long Term Plan.

Through the PCN ARR’s funding we are just about to embark on the recruitment of a visionary Health & Wellbeing Team and we continuously seek innovative opportunities to improve Primary Care positively at a time when the services are most under pressure.   


The closing date for this vacancy will be 12th November 2021, successfully candidates will be invited to a interview which will be held on the 19th or 22nd November 2021. The interview format will consist of a standard interview panel, a live exercise and a presentation (to be advised on successful selection.

You can apply for this job via NHS Jobs here: Job Advert (

For an informal discussion please contact Matt Wills on 01271 868119 or email